CAREERS

Come join us! We're growing fast and looking for talented and creative individuals to join our team. Check out our open positions below.

PRODUCTION COORDINATOR

Job Description: We are a fast-growing Los Angeles-based jewelry company that is seeking a Production Coordinator to support the team. The Production Coordinator oversees the process of custom orders from start to finish. Acting as a liaison between the company and its local vendors, the Production Coordinator will be responsible for transporting goods to-and-from vendors until the product is in its finished state. They will manage and maintain internal and external order forms to track goods and services. Working closely with internal teams, the Production Coordinator will ensure orders are accurate, top quality, and completed in a timely manner. The Production Coordinator will report to the Director of Production.

Job Responsibilities:

  • Work alongside our Customer Service team to manage our custom & non-custom order forms
  • Manage in-house product inventory. Notify upper management when product inventory is below threshold.
  • Maintain a good working relationship with the company jewelry vendors
  • Manage the accuracy and efficiency of the production team to ensure quick turnaround times

Requirements:

  • 1+ years working with jewelry or other consumer goods
  • Must be able to work in a fast-paced environment
  • Must be hard-working and detail-oriented
  • Familiarity with Google Workspace (G Suite), Microsoft Excel, and Shopify

Ability to Commute/Relocate:

  • Los Angeles, CA 90013: Must have access to a vehicle and be willing to commute to vendors as needed

Schedule:

  • 8-hour shift
  • Day shift
  • Monday to Friday

Please email your resume and relevant work samples to careers@bychari.com to apply.

Customer Experience (CX) / Fulfillment Associate

Job description: We are a fast-growing Los Angeles-based jewelry company that is seeking a Customer Experience / Fulfilment Associate to support the team. The CX/Fulfilment Associate will handle online order fulfillment and assist our customers with any inquiries or issues that may arise along the way. In this role, you will be responsible for communicating with our customers via email, online chat, and phone lines. The CX associate must be equipped to de-escalate any issues that may arise on a customer-facing level. You will work closely with our Customer Experience Specialist to ensure all online orders are fulfilled on time and according to standards.

Job responsibilities:

  • Managing fulfillment duties, such as printing order invoices, processing orders, and packaging orders
  • Keeping on top of shipping supplies and re-stocking the shipping station as needed
  • Responsible for having a thorough understanding of our products and company policies
  • Assisting customers with inquiries or issues regarding their orders
  • Process and monitor all customer returns and repairs
  • Partner with shipping carriers to troubleshoot delivery issues in a timely manner

Requirements:

  1. Experience working in a customer service related role is preferred
  2. Must be able to work in a fast-paced environment
  3. Must be hard-working and detail-oriented
  4. Familiarity with Google Workspace (G Suite), Excel, and Shopify. Experience working with Gorgias is a plus.

Schedule:

  • Part-Time (max. 32 hours per week)
  • Day shift 9AM - 5PM

Please email your resume and relevant work samples to careers@bychari.com to apply.

E-COMMERCE MARKETING INTERN

Part-time, temporary

We are looking for a stylish, creative, and enthusiastic individual with excellent communication and collaboration skills to support our marketing team at BYCHARI.
 
Who we are looking for:
  • You have a keen eye for beautiful content & copy
  • You are obsessed with social media & community is important to you.
  • You are a savvy online shopper with an interest in how e-commerce works - knowledge of Shopify is a plus.
  • You know the ins and outs of google drive, sheets, gmail, & dropbox
  • Experience with Photoshop / Illustrator / Canva is a plus
  • You have reliable transportation & able to work at our Los Angeles HQ.

Please email your resume and relevant work samples to careers@bychari.com to apply.