REPAIR FEE (excludes custom)
REPAIR FEE (excludes custom)

REPAIR FEE (excludes custom)

$55
Have a question? Contact us
    We will repair, free of charge, any piece that has been damaged within 30 days of purchase due to defect.  If the damage is due to customer negligence, the customer will be asked to cover the costs of repair.
    All repairs, excluding custom pieces, will be $55. This includes labor and FedEx 2 Day Express return shipping. Additional shipping will be added at check out. 

    To start the repair process, please email us at info@bychari.com. Include your order number, item name, a description of the repair and picture. 

    Once we have received your email, please allow 48 hours for a personalized
    response and return instructions.

    Please note all made to order items are final sale, we do not accept returns or exchanges, see our Returns & Repairs policy. 

    If your BYCHARI piece requires repair, please email us at info@bychari.com

    We offer payment instalment options with ShopPay/Afterpay. Instalment options available during checkout.

    We offer package insurance with Route in addition to the shipping rate. Domestic orders are shipped via FedEx 2-day and international orders via DHL Express.

    Frequently Asked Questions

    We offer complimentary standard shipping on all domestic and international orders. For ready to ship pieces, please allow 1-3 business days for processing, plus shipping time. For made to order pieces, please allow 3-5 weeks for processing, plus shipping time. Orders placed on weekends and major holidays will be processed the next business day. We do not deliver on weekends or holidays. During peak and holiday seasons, there may be processing and shipping delays.

    We offer complimentary standard shipping on all domestic and international orders. For ready to ship pieces, please allow 1-3 business days for processing, plus shipping time. For made to order pieces, please allow 3-5 weeks for processing, plus shipping time. Orders placed on weekends and major holidays will be processed the next business day. We do not deliver on weekends or holidays. During peak and holiday seasons, there may be processing and shipping delays.

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